Night Porter

De Vere Latimer Estate; Leyhill Common; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals on duty

Leisure club access

Birthday day off

£20 Love2Shop voucher

Annual 2-night stay with dinner

Job summary

De Vere Latimer Estate in Chesham is seeking a Night Porter to look after guests and the hotel between 10.30pm and 7am, delivering warm, proactive service and handling guest requests during the night.

You will carry out checks, walk rounds, and assist with setting up meeting spaces and refreshments for the next day, while working with Nights and Events colleagues to ensure smooth operations across weddings and events.

Qualifications

• Comfortable working night shifts.
• Warm and friendly approach with good customer service and confidence to help guests at night.
• Reliable and responsible, comfortable working as part of a small night team.
• Good eye for detail and understanding of safety and security in a large hotel.

Responsibilities

• Look after guests and the hotel between 10.30pm and 7am, providing warm, helpful service and responding to guest requests.
• Carry out regular checks and walk rounds to maintain cleanliness, safety and security.
• Help set up conference/meeting rooms and refreshment stations for the next day.
• Work with Nights and Events colleagues to ensure smooth operations during weddings and events.
• Work nights 10.30pm–7am, 5 nights out of 7 including weekends on a rota.

Skills

Customer service

Night shifts

Teamwork

Attention to detail

Safety awareness

Job description

Are you looking for a Nights role where you can use your customer service skills and help look after our guests and Hotel?

We’re looking for a Night Porter to join the team at De Vere Latimer Estate in Chesham

As a Night Porter with De Vere you’ll look after our guests and the Hotelbetween the hours of 10.30pm and 7am, providing a warm and helpful service and responding to any requests that arise during your shift.

You’ll carry out regular checks and walk rounds of the property, making sure our standards of cleanliness, safety and security are maintained. You may also help set up conference and meeting rooms and refreshment stations, getting everything ready for our guests the following day.

Our hotels can remain busy into the early hours when we have weddings and events taking place, so you’ll work alongside our Nights and Events colleagues to help make sure everything runs smoothly.

This role involves working between the hours of 10.30pm and 7am, 5 nights out of 7 each week to include weekends on a rota basis.

What we’re looking for from a Night Porter

• Someone who is comfortable working night shifts and feels this working pattern suits their lifestyle.
• A warm and friendly approach, with good customer service skills and the confidence to help our guests during the night.
• Someone who is reliable, responsible and comfortable working as part of a smaller team at night.
• A good eye for detail and an understanding of the importance of safety and security within a large Hotel.
• Previous hospitality, Nights or customer service experience would be helpful, although it’s not essential as full training will be provided.

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Night Porter.

• £13.11 per hour
• A share of the service Charge to help boost your earnings and reward you for the service you deliver
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

De Vere Latimer Estatehas 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, 3 restaurants, 5 bars plus a Gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.

Your commute: we're just 5 minutes from J18 of the M25, but we also offer subsidised transport to the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.