Night Porter

RBH Hospitality Management Ltd; Lancashire; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Discounted room rates for you and your

Birthday leave

Course Sponsorship

Refer a Friend scheme (£250 per ref)

Flexible working arrangements

Wagestream - get paid on demand

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management Ltd is seeking a Night Auditor for our Lancashire hotel. You will balance and reconcile daily financial transactions, prepare end-of-day reports, check in late arrivals, assist guests, and support overnight front desk operations.

The role requires attention to detail, flexibility for night shifts, and familiarity with PMS systems. Join a diverse, people‑first team offering a broad benefits package and career growth opportunities.

Qualifications

• Experience in hospitality or finance roles with accounting knowledge.
• Strong attention to detail in financial reconciliation.
• Good communication skills and ability to handle guest inquiries professionally.
• Familiarity with property management systems (PMS).
• Flexibility to work night shifts.

Responsibilities

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges.
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies.
• Check in late arrivals, assist guests with inquiries, and provide overnight front desk support.
• Conduct regular security checks throughout the hotel to ensure guest and property safety.
• Collaborate with front office and accounting teams to address issues identified during the night audit.
• Maintain handover notes and ensure all relevant information is recorded for the day team.
• Handle emergencies overnight, coordinating with necessary departments.

Skills

Attention to detail

Night shift

Customer service

Financial reconciliation

PMS knowledge

Tools

PMS

Job description

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT AUDITOR AT OUR HOTEL

What you'll be doing...

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
• Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
• Conduct regular security checks throughout the hotel premises to ensure guest and property safety
• Collaborate with the front office and accounting teams to address any issues identified during the night audit
• Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
• Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments

WHAT WE NEED FROM YOU

• Previous experience in hospitality or finance roles, with an understanding of accounting principles
• Strong attention to detail and accuracy, particularly in financial reconciliation
• Good communication skills and the ability to handle guest enquiries professionally
• Basic IT skills and familiarity with property management systems (PMS)
• Flexibility to work night shifts and the ability to remain focused and productive

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]