Night Manager

Ramada Worldwide Inc.; Belfast City District; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Discounted hotel rates for you and fam

Birthday leave

Course Sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Wagestream pay access

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Zusammenfassung

RBH Hospitality Management in Belfast is seeking a Night Team Manager to lead the hotel’s night operations and ensure exceptional guest service while the world sleeps.

You will welcome guests, manage check-ins and check-outs, perform night audits, and coordinate handovers with the morning team to start the day smoothly.

Join a diverse, people-first culture with flexible working arrangements and a comprehensive benefits package.

Qualifikationen

• Experience in night-shift hotel operations preferred.
• Ability to lead a nights team to deliver excellent service.
• Strong communication for smooth handovers between shifts.
• Clear, friendly service with guests even at 3 a.m.
• Numerical accuracy and attention to nightly audits and reports.
• Reliable and calm under pressure in guest-facing situations.
• Ability to work independently and as part of a team.
• Energetic and adaptable to a quiet but busy night environment.

Aufgaben

• Lead the nights team to deliver a great service.
• Welcome late-arriving guests and manage check-ins/outs.
• Handle night audits and end-of-day reports for morning shift readiness.
• Be the go-to for guest requests during the night, including room service or requests.
• Keep lobby and public areas tidy and welcoming for the morning reset.
• Monitor safety and security to ensure a peaceful night’s stay.
• Coordinate with the early-morning team to ensure a seamless handover.

Kenntnisse

Night management

Team leadership

Customer service

Communication

Attention to detail

Reliability

Calm under pressure

Teamwork

Adaptability

Jobbeschreibung

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT TEAM MANAGER AT OUR HOTEL

What you'll be doing...

• Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
• Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
• Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
• Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
• Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
• Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.

WHAT WE NEED FROM YOU

• A natural night owl who’s comfortable working through the late hours.
  Leading the nights team at the hotel to deliver a great service.
  Communicating with all teams in the hotel to ensure smooth handovers
• Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
• Good with numbers and detail-oriented, especially when handling nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.