Night Porter

The Crown Hotel; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted hotel room rates for you &/

Extra day’s leave for your birthday

Enhanced Maternity, adoption & shared

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (earn £250 up to

Flexible working arrangements

Wagestream – access pay as you earn

Life Insurance

Employee Assistance Programme

Social and wellness events

Job summary

The Crown Hotel Harrogate, part of RBH Hospitality Management, is seeking a conscientious Night Porter to help keep the hotel running smoothly overnight. You will support reception tasks during the night, assist with guest requests, and ensure meeting spaces are set up and refreshed as required.

Ideal candidates are hardworking, detail-oriented, and capable of working in a fast-paced environment. A flexible mindset and strong teamwork are essential to guest satisfaction and smooth night

Qualifications

• Hardworking, reliable team player with a positive attitude.
• Great attention to detail and pride in keeping things clean and organised.
• Ability to work in a fast-paced environment during busy service periods.
• Strong teamwork skills, ready to jump in and support wherever needed.
• Flexible mindset, willing to take on varied tasks to keep the hotel running smoothly.

Responsibilities

• Keep the hotel running smoothly overnight.
• Assist on reception with late arrivals, early departures, or guest requests during the night.
• Set up and refresh meeting and event spaces as needed.
• Clean the public areas so they are ready for guests and colleagues the next day.

Skills

Team player

Attention to detail

Fast-paced

Teamwork

Flexible mindset

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. An ideal location for business and leisure trips.

The Crown boasts individually-styled accommodation across its 115 guestrooms, modern amenities, and ornate dining, all set within the charming old town of Harrogate itself and within easy reach of the Harrogate Convention Centre.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A NIGHT PORTER AT THE CROWN HOTEL HARROGATE

What you'll be doing...

• keep the hotel running smoothly overnight.
• assisting on reception with any late arrivals, or early departures, or any guest requests during the night
• set up and refresh our meeting and event spaces
• cleaning the public areas so they are ready for guests and colleagues the following day

WHAT WE NEED FROM YOU

• A hardworking, reliable team player with a positive attitude.
• Great attention to detail and pride in keeping things clean and organised.
• Ability to work in a fast-paced environment, staying focused and efficient during busy service periods.
• Strong teamwork skills, ready to jump in and support wherever needed.
• A flexible mindset, willing to take on varied tasks to keep the hotel running smoothly.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Compensation: Competitive salary