Overnight Guest Services & Ops Coordinator

The Crown Hotel; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted hotel room rates for you &/

Extra day’s leave for your birthday

Enhanced Maternity, adoption & shared

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (earn £250 up to

Flexible working arrangements

Wagestream – access pay as you earn

Life Insurance

Employee Assistance Programme

Social and wellness events

Job summary

The Crown Hotel Harrogate, part of RBH Hospitality Management, is seeking a conscientious Night Porter to help keep the hotel running smoothly overnight. You will support reception tasks during the night, assist with guest requests, and ensure meeting spaces are set up and refreshed as required.

Ideal candidates are hardworking, detail-oriented, and capable of working in a fast-paced environment. A flexible mindset and strong teamwork are essential to guest satisfaction and smooth night

Qualifications

• Hardworking, reliable team player with a positive attitude.
• Great attention to detail and pride in keeping things clean and organised.
• Ability to work in a fast-paced environment during busy service periods.
• Strong teamwork skills, ready to jump in and support wherever needed.
• Flexible mindset, willing to take on varied tasks to keep the hotel running smoothly.

Responsibilities

• Keep the hotel running smoothly overnight.
• Assist on reception with late arrivals, early departures, or guest requests during the night.
• Set up and refresh meeting and event spaces as needed.
• Clean the public areas so they are ready for guests and colleagues the next day.

Skills

Team player

Attention to detail

Fast-paced

Teamwork

Flexible mindset

Job description

The Crown Hotel Harrogate, part of RBH Hospitality Management, is seeking a conscientious Night Porter to help keep the hotel running smoothly overnight. You will support reception tasks during the night, assist with guest requests, and ensure meeting spaces are set up and refreshed as required.

Ideal candidates are hardworking, detail-oriented, and capable of working in a fast-paced environment. A flexible mindset and strong teamwork are essential to guest satisfaction and smooth night