Night Porter

Young's Pubs; Burnham Market; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Career Pathway & Apprenticeships

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Job summary

The Hoste Arms is seeking a Weekend Night Porter in Burnham Market. You will greet guests, manage late check-ins, and help maintain room standards while staying security-conscious throughout the night.

Expect to set up for breakfast, serve residents at the bar until 12pm, support cellar upkeep, and perform health and safety checks. The role suits someone with strong English, excellent communication, and attention to detail.

Qualifications

• Excellent communication skills and a keen eye for detail.
• Experience in a similar hospitality environment is preferred.

Responsibilities

• Greet guests and check in late arrivals while ensuring security of the pub and hotel at night.
• Set up for breakfast service and provide residents bar service until 12pm.
• Assist with cellar upkeep and carry out health and safety checks and audits.

Skills

Fluent in English

Tools

Microsoft Office

Job description

Weekend Night Porter

The Hoste Arms nestles in the picturesque village of Burnham Market

Offering the most comfortable & hospitable of gateways to the spectacular North Norfolk coastline & countryside. A pub, restaurant, hotel & spa steeped in history & brimming with passion for its surroundings.

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter:

As the successful Weekend Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service, provide residents bar service (until 12pm), assist with cellar upkeep and carry out any health and safety checks & audits as necessary. Expected hours are generally Friday & Saturday evenings from 10pm through until 8am in a normal week. You may be required to help with midweek holiday cover throughout the year if possible.

Skills

• Fluent in English
• Microsoft Office