Night Plant Operator | Customer-Facing & Heavy Machinery

Holcim; Southampton; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Bonus

Family benefits

Mentor program

Remote GP

Job summary

Holcim UK in Southampton is seeking a Night Plant Operative to join our team, delivering customer service and operating heavy plant. This hybrid role combines on-site work with remote support, offering the best of both worlds. You will handle orders, perform safety checks, and contribute to efficient site operations.

The role runs Sunday to Thursday, 20:30–06:00, plus one Saturday morning per month, with training provided to develop skills and advance your career within a supportive team.

Qualifications

• Experience in customer service or operating plant is a plus. Training provided.
• Strong safety mindset and responsible work ethic.
• Able to switch between phone work and on-site plant tasks.

Responsibilities

• Answering customer queries by phone, email, or in person, always delivering great service.
• Handling and processing customer orders accurately and efficiently.
• Identifying service improvements and sharing feedback from customers.
• Escalating any unresolved issues to team leaders or service managers.
• Operating heavy machinery safely and efficiently on site (excavators, loaders, etc.).
• Conducting daily safety checks and supporting plant operations and logistics.
• Keeping your work area, and the whole site clean, safe, and well-organised.

Skills

Customer service

Heavy plant operation

Safety awareness

Teamwork

Phone and email handling

Job description

Holcim UK in Southampton is seeking a Night Plant Operative to join our team, delivering customer service and operating heavy plant. This hybrid role combines on-site work with remote support, offering the best of both worlds. You will handle orders, perform safety checks, and contribute to efficient site operations.

The role runs Sunday to Thursday, 20:30–06:00, plus one Saturday morning per month, with training provided to develop skills and advance your career within a supportive team.