Night Operations Supervisor - Logistics & Fulfillment Lead

Pertemps Heathrow & Hemel Hempstead; Poyle; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

20 days annual leave

Healthcare scheme

Government Workplace Pension Scheme

Job summary

Pertemps Heathrow & Hemel Hempstead is seeking an experienced Operations Supervisor to oversee the night-time warehouse and fulfilment activities in Colnbrook. The role demands leadership to drive operational excellence, support senior management, and ensure customer SLAs are met.

You will supervise night operations, coach staff, manage records and health & safety compliance while collaborating with stakeholders to maintain high service levels and develop the team for future duties.

Qualifications

• Leadership experience in logistics or warehousing.
• Proven supervisory track record.
• Strong organisational and communication skills.
• Experience ensuring SLA compliance.
• Good computer literacy.

Responsibilities

• Supervise day-to-day warehouse and fulfilment activities.
• Ensure shipments are processed within customer SLAs.
• Identify and resolve operational issues quickly and effectively.
• Conduct daily shift briefings and handovers.
• Monitor attendance, performance and timekeeping.
• Coach and mentor colleagues to maximise performance.
• Support recruitment, onboarding and employee development.
• Liaise with internal departments and operational partners.
• Maintain accurate operational records and documentation.
• Promote a positive Health & Safety culture across the operation.

Skills

Team leadership

Operational supervision

Communication skills

Organisation skills

Decision making

Tools

WMS

Job description

Pertemps Heathrow & Hemel Hempstead is seeking an experienced Operations Supervisor to oversee the night-time warehouse and fulfilment activities in Colnbrook. The role demands leadership to drive operational excellence, support senior management, and ensure customer SLAs are met.

You will supervise night operations, coach staff, manage records and health & safety compliance while collaborating with stakeholders to maintain high service levels and develop the team for future duties.