Operations Supervisor (Nights)

Pertemps Heathrow & Hemel Hempstead; Poyle; Sur place; GBP 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

20 days annual leave

Healthcare scheme

Government Workplace Pension Scheme

Résumé du poste

Pertemps Heathrow & Hemel Hempstead is seeking an experienced Operations Supervisor to oversee the night-time warehouse and fulfilment activities in Colnbrook. The role demands leadership to drive operational excellence, support senior management, and ensure customer SLAs are met.

You will supervise night operations, coach staff, manage records and health & safety compliance while collaborating with stakeholders to maintain high service levels and develop the team for future duties.

Qualifications

• Leadership experience in logistics or warehousing.
• Proven supervisory track record.
• Strong organisational and communication skills.
• Experience ensuring SLA compliance.
• Good computer literacy.

Responsabilités

• Supervise day-to-day warehouse and fulfilment activities.
• Ensure shipments are processed within customer SLAs.
• Identify and resolve operational issues quickly and effectively.
• Conduct daily shift briefings and handovers.
• Monitor attendance, performance and timekeeping.
• Coach and mentor colleagues to maximise performance.
• Support recruitment, onboarding and employee development.
• Liaise with internal departments and operational partners.
• Maintain accurate operational records and documentation.
• Promote a positive Health & Safety culture across the operation.

Connaissances

Team leadership

Operational supervision

Communication skills

Organisation skills

Decision making

Outils

WMS

Description du poste

The Operations Supervisor (Nights) position in Poyle offers a salary of £35,000 per annum on a full-time, temporary-to-permanent contract. Working Saturday to Wednesday, 9pm to 6am, the successful candidate will manage warehouse and fulfilment activity throughout the night shift. Duties include supervising daily operations, ensuring shipments meet customer SLAs, and maintaining accurate records. The role calls for proven leadership within logistics or warehousing, strong organisational skills, and the ability to guide and develop a team. Close collaboration with senior management is essential to uphold operational standards and meet client expectations. Applicants should demonstrate sound decision‑making, effective communication, and a track record of delivering results in a supervisory capacity.

Location: Colnbrook. Salary: £35,000 per annum. Job Type: Full Time. Contract: Temporary to Permanent. Hours: Saturday – Wednesday 9pm-6am.

About the Role

An exciting opportunity has arisen for an experienced Operations Supervisor to join our client, a fast-paced logistics and warehouse operation. This role is ideal for a motivated leader who thrives in a busy environment and is passionate about delivering operational excellence, developing teams and exceeding customer expectations. Working closely with senior management, you will oversee daily warehouse and operational activities.

Key Responsibilities

Operations Management

• Supervise day-to-day warehouse and fulfilment activities.
• Ensure shipments are processed accurately and within customer SLAs.
• Identify and resolve operational issues quickly and effectively.
• Conduct daily shift briefings and handovers.
• Monitor attendance, performance and timekeeping.
• Coach and mentor colleagues to maximise performance.
• Support recruitment, onboarding and employee development.
• Liaise effectively with internal departments and operational partners.
• Support the investigation and resolution of customer queries.
• Build strong working relationships with customers and stakeholders.
• Ensure compliance with customs, security, GDPR and Health & Safety regulations.
• Maintain accurate operational records and documentation.
• Promote a positive Health & Safety culture across the operation.
• Conduct workplace inspections and investigate incidents where required.
• Contribute to the ongoing development of operational standards.

Essential to the role

• Full UK Driving Licence.
• Previous warehouse experience, specifically experience in a Team Leader or Supervisor role within logistics, warehousing or distribution.
• Strong communication and organisational skills.
• Good computer literacy, including email communication.
• Ability to work under pressure in a fast-paced environment.
• Excellent attention to detail.
• Positive, proactive and flexible approach to work.

Desirable

• Logistics and freight experience.
• Warehouse Management System (WMS) experience.
• Dangerous Goods awareness.
• Security awareness.
• Forklift licence.
• First Aid qualification.

What's On Offer?

• 20 days annual leave, increasing with service up to 25 days.
• Company healthcare scheme after one year's continuous service.
• Government Workplace Pension Scheme.
• Additional weekend and night shift allowances (where applicable).
• Career development opportunities within a growing business.