Night Operations Lead: Precision, People & Performance

HIVED; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Dynamic working environment

25 days holiday allowance

Private medical insurance

MacBook Air/Windows Laptop

Dog friendly office

Job summary

HIVED, based in London, is seeking a Night Ops Manager to oversee all in-depot night activity for our first fully electric, fast-growing parcel network. You’ll be responsible for inbound processing, scanning, sorting, and ensuring a smooth AM set-off with accurate bags, cages, and manifests.

You will lead and develop Supervisors and handlers on night shift, manage labour planning, safety, and real-time escalations, and guarantee a clean handover to the Day team.

Qualifications

• 4-6 years’ experience leading fast-paced Nightshifts / last-mile operations.
• Strong understanding of processing SLAs, routing cut-offs.
• Hands-on shift leadership with ability to manage 30–100+ staff via supervisors.
• High urgency, strong communication, strong escalation habits.
• Able to work constructively cross-functionally.

Responsibilities

• Oversee all in-depot night activities including people, safety, quality, and cost.
• Lead and develop supervisors and handlers on night shift rotation.
• Plan labour for the week ahead and night shifts.
• Run inbound, scanning, sorting, and routing-prep with speed and accuracy.
• Ensure smooth transition to morning dispatch with complete, accurate assets.

Skills

Night shift leadership

Labour planning

Process improvement

Strong communication

Cross-functional collaboration

Safety compliance

Education

Bachelor’s degree in logistics or business

Tools

WMS software

Job description

HIVED, based in London, is seeking a Night Ops Manager to oversee all in-depot night activity for our first fully electric, fast-growing parcel network. You’ll be responsible for inbound processing, scanning, sorting, and ensuring a smooth AM set-off with accurate bags, cages, and manifests.

You will lead and develop Supervisors and handlers on night shift, manage labour planning, safety, and real-time escalations, and guarantee a clean handover to the Day team.