Night Operations & Guest Services Lead

Malmaison & Hotel du Vin; Greater London; On-site; GBP 15,000 - 21,000; Part time

Job summary

The Night Porter at Hotel du Vin Wimbledon oversees hotel operations from sundown to sunrise, ensuring guest satisfaction and brand standards. This hands-on role includes managing the Night Food & Beverage responsibilities, greeting guests, and keeping public areas immaculate.

You will assist guests with luggage, conduct nightly Health and Safety audits, and help prepare meeting spaces for the next day. Night shift experience is essential, with flexibility for weekends.

Qualifications

• Experience in a similar role is beneficial.
• Night shift experience is essential.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Welcome guests, assist with luggage, and maintain public areas.
• Prepare meeting and event spaces for the following day.
• Perform nightly Health and Safety audits and ensure brand standards.

Skills

Communication

Organised

Guest service

Job description

The Night Porter at Hotel du Vin Wimbledon oversees hotel operations from sundown to sunrise, ensuring guest satisfaction and brand standards. This hands-on role includes managing the Night Food & Beverage responsibilities, greeting guests, and keeping public areas immaculate.

You will assist guests with luggage, conduct nightly Health and Safety audits, and help prepare meeting spaces for the next day. Night shift experience is essential, with flexibility for weekends.