Night Operations Concierge & Security Specialist

Trump Turnberry - Team; Turnberry; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Subsidised staff accommodation

Meal on duty in staff canteen

Discounted room rates for family

Résumé du poste

The Trump Organisation operates Turnberry, a luxury resort in Scotland, seeking a Night Operations Associate. You will deliver guest services and security during overnight hours, including in-room dining between 23:00–06:00, while maintaining resort standards and safety protocols.

This role requires hospitality or security experience, SIA/Door Supervisor credentials (or willingness to obtain), and a UK driving licence.

Qualifications

• Eligibility to live and work in the UK is essential.
• Previous hospitality and/or security experience is essential.
• SIA Door Supervisor licence (or willingness to obtain).
• First Aid certification (or willingness to obtain).
• A valid UK Driving Licence (manual/automatic preferred).
• Flexible to work overnight, weekends, and holidays.
• Strong customer service and communication skills.
• Ability to stay calm in emergencies and work independently or in a team.
• Basic maintenance knowledge is advantageous and lifting luggage/golf clubs is required.

Responsabilités

• Provide warm, professional welcome to guests and assist with arrivals/departures.
• Deliver concierge services including transport bookings and local area recommendations.
• Explain room facilities, safety features and promote hotel services.
• Handle guest requests and resolve issues to maintain a high-quality experience.
• Provide in-room dining service between 23:00–06:00, including prep and delivery.
• Maintain knowledge of regular guests and their preferences.
• Support shuttle requests within the resort and manage luggage deliveries.
• Assist with banqueting and event setups and simple housekeeping tasks.

Connaissances

Customer service

Security

SIA Door Supervisor

First Aid

Driving Licence

Description du poste

The Trump Organisation operates Turnberry, a luxury resort in Scotland, seeking a Night Operations Associate. You will deliver guest services and security during overnight hours, including in-room dining between 23:00–06:00, while maintaining resort standards and safety protocols.

This role requires hospitality or security experience, SIA/Door Supervisor credentials (or willingness to obtain), and a UK driving licence.