Guest-Focused F&B Waitperson — Luxury Resort

Trump Hotels; Turnberry; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Subsidised staff accommodation (if req

Meal on duty in staff canteen

Discounted room rates for Trump Turnb​

Uniform provided and laundered

Job summary

Trump Turnberry is seeking a Food & Beverage Waitperson to join our legendary team in Scotland. You will assist in delivering high-quality F&B service, answer guest requests, and help develop services across the resort. A positive, professional image and knowledge of all products are essential.

Eligibility to work in the UK and a friendly, detail-oriented approach will help you excel in this role within a 4–5 star environment.

Qualifications

• Eligibility to live and work in the UK
• Ability to communicate freely in the local language
• Open and friendly with a desire to deliver exceptional guest experiences
• Good attention to detail and accuracy
• A team player, contributing positively to team performance
• Excellent time management skills with the ability to prioritise workload
• Ability to assess and meet the needs of the guest
• Previous, similar experience in 4 – 5 Star environment preferred

Responsibilities

• To assist in the service of a high-quality food & beverage product to customers
• To assist in the development of Food & Beverage products and Services across the resort
• To answer guests' requests and resolve guests' problems
• To project a pleasant, positive and professional image at all times
• To adhere to all company policies and procedures
• To manage cultural needs and expectations of all guests
• To ensure a timely delivery of all guests’ orders
• To ensure a thorough knowledge of all products both food and beverage within your department
• Upselling and the identification of additional revenue opportunities
• Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place
• Any other reasonable task requested by your manager

Skills

Communication skills

Guest experience oriented

Attention to detail

Team player

Time management

Guest needs assessment

4–5 star experience preferred

UK work eligibility

Job description

Trump Turnberry is seeking a Food & Beverage Waitperson to join our legendary team in Scotland. You will assist in delivering high-quality F&B service, answer guest requests, and help develop services across the resort. A positive, professional image and knowledge of all products are essential.

Eligibility to work in the UK and a friendly, detail-oriented approach will help you excel in this role within a 4–5 star environment.