Night Mobile Operations Specialist

Ashridge Group; United Kingdom; Sur place; GBP 28 000 - 31 000; Plein temps

Résumé du poste

Ashridge Group is recruiting for a Mobile Operations Support Officer (Nights) to join our Head Office team. This is a full-time, permanent role working 20:00–08:00 on a 4 on 4 off rotation from our Soulbury location, with driving duties and patrols using a company vehicle.

The ideal candidate will be IT literate, competent with Excel and web-based systems, and able to provide excellent customer service while supporting the Contracts and Operations Manager.

Qualifications

• Must have a valid UK driving licence with no more than 3 points in the last 3 years.
• Ability to work nights 20:00–08:00 on a 4 on 4 off rotation.
• Reside within 10 miles of Head Office (Aylesbury/ Leighton Buzzard/ Milton Keynes or surrounding area).
• IT literate and able to update Excel spreadsheets and use web-based systems.

Responsabilités

• Responding to alarm activations
• Lock-ups/un-locks
• Conducting welfare visits with guards via telephone and video calls
• Assisting with scheduling and control room duties
• Compiling reports for the management team
• Daily vehicle checks
• Answering incoming calls and enquiries
• Managing staff allocation in the event of absence

Connaissances

Customer service

IT literacy

Attention to detail

Teamwork

Outils

Excel

Web-based systems

Description du poste

Ashridge Group is recruiting for a Mobile Operations Support Officer (Nights) to join our Head Office team. This is a full-time, permanent role working 20:00–08:00 on a 4 on 4 off rotation from our Soulbury location, with driving duties and patrols using a company vehicle.

The ideal candidate will be IT literate, competent with Excel and web-based systems, and able to provide excellent customer service while supporting the Contracts and Operations Manager.