Night Manager: Lead Hotel Ops & Guest Service

Valor Hospitality; Nottingham; On-site; GBP 27,000 - 33,000; Full time

Job summary

Crowne Plaza Nottingham is seeking a Night Manager to lead the team as Manager on Duty, making decisions and solving problems during night hours. You will run night audit, perform health and safety checks and handle guest requests.

Excellent communication and handover skills are essential. The role requires flexibility across a range of shifts; we operate 7 days a week, 365 days a year, with interviews discussing contracted hours.

Qualifications

• Experience of working at a management level in a branded hotel operation.
• Ideally within a Front Office team.
• Strong communication and handover skills are required.

Responsibilities

• Lead the team as Manager on Duty during night shifts.
• Run night audit and health and safety checks.
• Deal with all guest requests and ensure guest satisfaction.
• Provide clear handovers for incoming shifts.

Skills

Night management experience

Front Office knowledge

Job description

Crowne Plaza Nottingham is seeking a Night Manager to lead the team as Manager on Duty, making decisions and solving problems during night hours. You will run night audit, perform health and safety checks and handle guest requests.

Excellent communication and handover skills are essential. The role requires flexibility across a range of shifts; we operate 7 days a week, 365 days a year, with interviews discussing contracted hours.