Night Manager — Boutique Hotel Leadership & Growth

Focus Hotels Management Limited; Belfast City District; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Training and development programme

Clear career progression pathways

Supportive, employee-centric culture

Recognition and rewards for excellence

Work-life balance initiatives

Job summary

The Bedford Hotel Belfast is seeking a Night Manager to lead overnight operations, ensure guest satisfaction, and maintain security in the heart of the city. This role requires hands-on leadership of a small night team, smooth handovers, and proactive guest assistance.

You will manage check-ins/check-outs, oversee cash handling and night audits, and support food and beverage service when needed. A strong background in hotel management and PMS familiarity is preferred.

Qualifications

• Previous experience in hotel management or a supervisory night role.
• Strong leadership and communication skills, with the ability to motivate and support a small team.
• Excellent customer service and problem-solving abilities, always maintaining professionalism.

Responsibilities

• Overseeing all night operations, ensuring smooth handover between day and night teams.
• Leading and supporting the Night team, maintaining morale and efficiency throughout the shift.
• Providing a warm and professional welcome to all guests, handling check-ins, check-outs, and any late night enquiries or issues.

Skills

Leadership

Communication

Customer service

Problem solving

Night operations

Tools

PMS (Property Management System)

Job description

The Bedford Hotel Belfast is seeking a Night Manager to lead overnight operations, ensure guest satisfaction, and maintain security in the heart of the city. This role requires hands-on leadership of a small night team, smooth handovers, and proactive guest assistance.

You will manage check-ins/check-outs, oversee cash handling and night audits, and support food and beverage service when needed. A strong background in hotel management and PMS familiarity is preferred.