Night Manager

Hoidday Inn Express Antrim; Belfast City District; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday leave

Course Sponsorship

Refer a Friend £250

Flexible working arrangements

Wagestream - early access to earnings

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a Night Manager for our Belfast-area hotel. You will oversee night operations, balance financial transactions, and ensure guest safety and satisfaction.

The role requires strong attention to detail, formal experience in hospitality or finance, and the ability to manage the night shift staff. Responsibilities include planning weekly rosters, handling late check-ins, and producing end-of-day reports.

Qualifications

• Previous experience in hospitality or finance roles.
• Strong attention to detail and accuracy in financial reconciliation.
• Good communication skills for guest inquiries.
• Basic IT skills and familiarity with property management systems (PMS).
• Flexibility to work night shifts and maintain productivity.

Responsibilities

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges.
• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
• Plan the nights rota on a weekly basis and organise holiday cover.
• Lead the nights team to ensure the hotel is cleaned and prepared for the next day’s arrival.
• Prepare end-of-day financial reports for management and resolve discrepancies.
• Check in late arrivals, assist guests with inquiries, and provide overnight front desk support.
• Conduct regular security checks to ensure guest and property safety.
• Coordinate with front office and accounting during night audit.

Skills

Hospitality experience

Finance experience

PMS

Tools

PMS

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT MANAGER AT OUR HOTEL

What you'll be doing...

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
  Direct and over see all hotel operations during the night shift to ensure guest satisfaction and safety
  Plan the nights rota on a weekly basis and organise holiday cover
  Lead the nights team to ensure the hotel is cleaned and prepared for the next days arrival
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
• Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
• Conduct regular security checks throughout the hotel premises to ensure guest and property safety
• Collaborate with the front office and accounting teams to address any issues identified during the night audit
• Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
• Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments

WHAT WE NEED FROM YOU

• Previous experience in hospitality or finance roles, with an understanding of accounting principles
• Strong attention to detail and accuracy, particularly in financial reconciliation
• Good communication skills and the ability to handle guest enquiries professionally
• Basic IT skills and familiarity with property management systems (PMS)
• Flexibility to work night shifts and the ability to remain focused and productive

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

Full-time +1