Night Hospitality Concierge | Guest Experience

DoubleTree by Hilton Edinburgh Airport; Newbridge; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Staff discounts

Learning & progression

Friend & family rates

Employee assistance

Leisure club access

Long service awards

Recognition awards

Refer a friend bonus

Annual social events

Free parking

Staff meals

Uniform provided

Job summary

DoubleTree by Hilton Edinburgh Airport is seeking a Night Porter to join our team in Edinburgh. This part-time role involves overnight hotel support, guest service from check-in to check-out, and ensuring guest satisfaction with a strong emphasis on safety and smooth operations.

The position requires confident communication, attention to detail, and a proactive, independent team player who embraces development and learning opportunities. Benefits include staff discounts and progression potential.

Qualifications

• Confident communicator
• Attention to detail
• Passion for excellent customer service
• Team player, who is also comfortable working independently
• Willing to adapt and develop

Responsibilities

• Providing overnight support in the hotel
• Contribute to a positive guest experience from check-in to check-out, by delivering exceptional customer service
• Responding to guest queries in an efficient manner
• High compliance with Health and Safety regulations
• Preparing facilities for the following day

Job description

DoubleTree by Hilton Edinburgh Airport is seeking a Night Porter to join our team in Edinburgh. This part-time role involves overnight hotel support, guest service from check-in to check-out, and ensuring guest satisfaction with a strong emphasis on safety and smooth operations.

The position requires confident communication, attention to detail, and a proactive, independent team player who embraces development and learning opportunities. Benefits include staff discounts and progression potential.