Night Guest Services & Safety Host (Hostel)

Beds and Bars Group; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

50% off Food and Drink in bars

St Christopher’s Inns discount

Industry-recognised training

Incentives and trips

Employee awards with cash rewards

Mental health support

Job summary

Beds and Bars is hiring a Night Porter for our London hostel, working 11pm–9am to check guests in, answer enquiries and help with security and safety. You will manage the hostel booking system, hand over to day team, advise on local attractions and ensure smooth operations.

This part-time night role offers a social, dynamic environment with opportunities for development within a growing hospitality group. Fluent English and previous customer service experience are welcome; a right to work in the

Qualifications

• Be eligible to work in the UK with required documentation.
• Have an up-to-date bank account in your name.
• Fluent English and ability to converse clearly.

Responsibilities

• Book guests into the hostel and advise on services.
• Assist guests with enquiries and questions.
• Manage the booking system and ensure accurate office administration.
• Provide a smooth handover to the day team and support security.
• Advise guests on London attractions.

Skills

English fluency

Customer service

Time management

Problem solving

Tools

Beds and Bars booking system

Job description

Beds and Bars is hiring a Night Porter for our London hostel, working 11pm–9am to check guests in, answer enquiries and help with security and safety. You will manage the hostel booking system, hand over to day team, advise on local attractions and ensure smooth operations.

This part-time night role offers a social, dynamic environment with opportunities for development within a growing hospitality group. Fluent English and previous customer service experience are welcome; a right to work in the