Night Guest Experience Lead

The Venues Collection; Nottingham; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Birthday off

Healthcare

Mental health support

Family benefits

Discounts on entertainment & shopping

Meals on duty

Training & career pathways

Pension & life assurance

Job summary

The Venues Collection in the United Kingdom seeks a proactive Hotel Night Porter to ensure exceptional guest service and smooth operations in a fast-paced venue environment. You will collaborate with venue teams, maintain high standards of service, and support planning for each shift.

Join a diverse team within Compass Group UK&I, enjoying competitive pay, comprehensive benefits, and ongoing development opportunities across flagship venues and events nationwide.

Qualifications

• Experience in event management or hospitality operations.
• Strong communication and teamwork skills.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Lead the delivery of...
• Collaborate with the venue team to ensure...
• Maintain high standards of...
• Support operational planning for...

Skills

Event management

Hospitality operations

Strong communication

Teamwork

Guest experience

Job description

The Venues Collection in the United Kingdom seeks a proactive Hotel Night Porter to ensure exceptional guest service and smooth operations in a fast-paced venue environment. You will collaborate with venue teams, maintain high standards of service, and support planning for each shift.

Join a diverse team within Compass Group UK&I, enjoying competitive pay, comprehensive benefits, and ongoing development opportunities across flagship venues and events nationwide.