Night Front Office Assistant Manager| Guest Experience Lead

Valor Hospitality Partners, LLC; Chester; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Room discounts

Dining discounts

Free meals on duty

Cycle To Work scheme

Refer-a-friend bonuses

Job summary

Crowne Plaza Chester is seeking an Assistant Night Manager to support the Night Manager, handling night audits, safety checks and guest requests with calm professionalism. You will lead by example in a busy night-time environment and ensure smooth handovers to the day team, while maintaining service standards.

Strong communication and a hospitality background in Front of House or Reception are essential, with flexible shifts across 7 days.

Qualifications

• Experience in Front of House or Reception operations.
• Excellent communication and guest-service skills.
• Ability to manage night-time operations and emergencies.

Responsibilities

• Deputise for the Night Manager and lead night operations.
• Run night audit and safety checks.
• Handle guest requests and ensure smooth handovers.

Skills

Night shift support

Front of House

Reception operations

Job description

Crowne Plaza Chester is seeking an Assistant Night Manager to support the Night Manager, handling night audits, safety checks and guest requests with calm professionalism. You will lead by example in a busy night-time environment and ensure smooth handovers to the day team, while maintaining service standards.

Strong communication and a hospitality background in Front of House or Reception are essential, with flexible shifts across 7 days.