Night Front Desk Pro — Flexible Shifts & Career Growth

Millennium & Copthorne Hotels; Greater London; Vor Ort; GBP 14.000 - 21.000; Vollzeit

Zusammenfassung

Millennium Hotels UK is seeking a friendly, professional Casual Night Receptionist for The Chelsea Harbour Hotel. You will welcome guests, handle check-ins and inquiries, and ensure a seamless night-time stay with warm, attentive service.

Ideal candidates have front office experience, strong communication skills, and flexibility to work nights and weekends. Opera Cloud experience is desirable; training through M Academy supports career growth within our brands.

Qualifikationen

• Previous hotel reception/front office experience.
• Excellent communication and customer service skills.
• Positive, professional, approachable manner.
• Ability to stay calm and organized in a busy environment.
• Experience with Opera Cloud is desirable.
• Flexibility to work a variety of shifts.

Aufgaben

• Welcome guests and deliver exceptional customer service at all times.
• Manage check-ins, check-outs, and guest enquiries efficiently.
• Handle reservations, billing, and administrative tasks accurately.
• Build positive relationships with guests and personalise their experience.
• Resolve guest concerns professionally and effectively.
• Work closely with other departments to ensure a seamless guest journey.

Kenntnisse

Customer service

Communication

Flexibility

Tools

Opera Cloud

Jobbeschreibung

Millennium Hotels UK is seeking a friendly, professional Casual Night Receptionist for The Chelsea Harbour Hotel. You will welcome guests, handle check-ins and inquiries, and ensure a seamless night-time stay with warm, attentive service.

Ideal candidates have front office experience, strong communication skills, and flexibility to work nights and weekends. Opera Cloud experience is desirable; training through M Academy supports career growth within our brands.