Night Front Desk Porter - Guest Service Pro

Bullitt hotel; Belfast City District; Sur place; GBP 12 000 - 17 000; Temps partiel

Avantages offerts par ce poste

29 days holidays

Staff discount 20% off food

Seasonal parties and raffles

Flexible working

NVQs

Online and Classroom Training

Résumé du poste

Bullitt Hotel Belfast is seeking a part-time Night Porter to join our team. Reporting to the Front Office Manager, you will help ensure the front desk runs smoothly during night hours and provide friendly, efficient service to guests.

You must be flexible to work 2 nights out of 7 from 11pm to 7am, including weekends. Essential criteria include outstanding guest service, communication, interpersonal skills, organisational ability and IT knowledge. Desirable: familiarity with Shiji.

Qualifications

• An understanding of the importance of quality guest service.
• Excellent communication, presentation and interpersonal skills.
• Effective organisational skills.
• A knowledge of IT systems.

Responsabilités

• Support front desk operations to run in an organized manner.
• Pro-actively anticipate guest needs and respond to enquiries politely and efficiently.
• Work the night shift as part of a 2 nights-in-7 schedule from 11pm to 7am, including weekends.

Connaissances

Guest service

Communication skills

Organisational skills

IT systems knowledge

Outils

Shiji

Description du poste

Bullitt Hotel Belfast is seeking a part-time Night Porter to join our team. Reporting to the Front Office Manager, you will help ensure the front desk runs smoothly during night hours and provide friendly, efficient service to guests.

You must be flexible to work 2 nights out of 7 from 11pm to 7am, including weekends. Essential criteria include outstanding guest service, communication, interpersonal skills, organisational ability and IT knowledge. Desirable: familiarity with Shiji.