Night Front Desk & Guest Experience Host

Staycity Group; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Paid family leave (>1 year)

Flexible working patterns

Bonus scheme tied to performance

Discounted rates for overnight stays

Refer and earn up to £550

Cycle to work

Education Support

Volunteer days (2 per year)

Employee Assistance Program (EAP)

Birthday day off

Job summary

Staycity Group in Edinburgh is hiring a Night Reception Team Member to shape the guest journey. You will welcome guests, check them in, handle quiet hours, and ensure a smooth overnight experience in a boutique aparthotel setting.

The role emphasizes strong communication, a friendly demeanor, and teamwork. Full training provided; previous property experience helps but is not required. Join Staycity to enjoy flexible patterns and employee benefits.

Qualifications

• Previous experience working in a similar property is helpful but not mandatory; full training will be provided.
• Prior experience using Opera is helpful but not mandatory; full training will be provided.
• Excellent communication and interpersonal skills are required for this role.

Responsibilities

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group.
• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

Skills

Excellent communication

Interpersonal skills

Job description

Staycity Group in Edinburgh is hiring a Night Reception Team Member to shape the guest journey. You will welcome guests, check them in, handle quiet hours, and ensure a smooth overnight experience in a boutique aparthotel setting.

The role emphasizes strong communication, a friendly demeanor, and teamwork. Full training provided; previous property experience helps but is not required. Join Staycity to enjoy flexible patterns and employee benefits.