Night Auditor - Calm, Guest-Focused Front Desk

Valor Hospitality; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Team member rates

Discounted stays

Dining discount

Free meals on duty

Employee discounts

Cycle To Work Scheme

Refer-a-friend bonus

Wellbeing programme

Apprenticeships

Career development

Service awards

Job summary

Hampton by Hilton Liverpool John Lennon Airport is seeking a Night Auditor to join the Front Office team. You will cover night shifts across the week, completing night audits and assisting guests with late check-ins and queries while ensuring security and smooth operation.

We offer career training with recognised apprenticeships and a range of staff perks, including discounted stays, meals on duty, and staff benefits.

Qualifications

• Night audits experience or familiarity with hotel front desk operations is a plus.
• Ability to remain calm under pressure during night shifts.
• Customer service oriented and attentive to guest needs.

Responsibilities

• Complete end of day procedures and health and safety checks.
• Assist guests with late check-ins, queries and early check-outs.
• Support front office team during night shifts to ensure guest safety and operational smoothness.

Job description

Hampton by Hilton Liverpool John Lennon Airport is seeking a Night Auditor to join the Front Office team. You will cover night shifts across the week, completing night audits and assisting guests with late check-ins and queries while ensuring security and smooth operation.

We offer career training with recognised apprenticeships and a range of staff perks, including discounted stays, meals on duty, and staff benefits.