Night Front Desk Associate - Create Guest Experiences

Rosewood Hotel Group; United Kingdom; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

28 days paid holidays

Company pension scheme

12 complimentary room nights and F&B 


Career development opportunities

Free meals on duty

Season ticket loan

Job summary

Rosewood London is seeking a Night Front Desk Associate to join our Front Office team. You’ll create a memorable first impression with personalized guest service during a four-night shift from 9.30pm to 8.00am, followed by four days off.

Our culture values RELATIONSHIP HOSPITALITY and heartfelt interactions that form lasting relationships with everyone we meet. Ideal candidates work well in a team, have a passion for guest service, and stay organized while owning tasks.

Qualifications

• Ability to work in a team and build relationships.
• Passion for guest service and ownership of the guest experience.
• Organised and proactive in managing tasks.
• Engaging presence with guests and colleagues.
• Familiarity with Opera property management system.

Skills

Teamwork

Guest service passion

Organization

Proactive task management

Engaging presence

Tools

Opera PMS

Job description

Rosewood London is seeking a Night Front Desk Associate to join our Front Office team. You’ll create a memorable first impression with personalized guest service during a four-night shift from 9.30pm to 8.00am, followed by four days off.

Our culture values RELATIONSHIP HOSPITALITY and heartfelt interactions that form lasting relationships with everyone we meet. Ideal candidates work well in a team, have a passion for guest service, and stay organized while owning tasks.