Night Food Service Champion

Marks & Spencer Plc; Sheet; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing changes in our transformation. This role requires resilience and a customer-first mindset as you help customers find products and answer questions.

You’ll work night shifts and across store areas, using Sparks App and in-store devices to enhance the experience. This is a frontline role with real opportunities to grow within a fast-paced retailer.

Qualifications

• Must be aged 18+ due to night shift requirements.
• Able to work across store areas and on night shifts.
• Comfortable using digital tools like Sparks App and in-store devices.

Responsibilities

• Deliver five-star customer service at pace during busy periods.
• Confidently recommend and sell new products to customers.
• Support store operations by serving customers, stocking, and assisting teammates.

Skills

Night shift availability

Digital literacy

Customer service

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing changes in our transformation. This role requires resilience and a customer-first mindset as you help customers find products and answer questions.

You’ll work night shifts and across store areas, using Sparks App and in-store devices to enhance the experience. This is a frontline role with real opportunities to grow within a fast-paced retailer.