Night-Shift Customer Assistant - Food Retail

Marks & Spencer Plc; England; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Food who will be at the frontline of our busy store. You will deliver five-star service, assist customers, and work across store areas to meet demand.

The role requires flexibility, resilience, and a proactive approach to selling and advising on our newest food products. You'll use digital tools like the Sparks App to enhance customer experiences and operate in a high-pressure environment.

Qualifications

• Customer-focused service approach and ability to multitask.
• Willingness to work in a fast-paced retail environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Provide friendly, five-star service to customers.
• Assist with shelves, stock, and product knowledge across Food.
• Utilise Sparks App and store devices to help customers find products.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in Food who will be at the frontline of our busy store. You will deliver five-star service, assist customers, and work across store areas to meet demand.

The role requires flexibility, resilience, and a proactive approach to selling and advising on our newest food products. You'll use digital tools like the Sparks App to enhance customer experiences and operate in a high-pressure environment.