Night Experience Manager – Luxury Hotel

Malmaison Belfast; Stratford-upon-Avon; On-site; GBP 31,000 - 35,000; Full time

Job summary

Hotel Du Vin is seeking a Night Manager to oversee overnight operations at the Stratford-upon-Avon property. You will manage guest expectations, uphold brand standards, and lead the night team to ensure a seamless and memorable experience.

This hands-on role focuses on delivering exceptional service, maintaining high standards, and supporting continuous development within the team. The position offers a structured night schedule and opportunities for growth.

Responsibilities

• Oversee hotel operations overnight (sundown to sunrise) to ensure guest comfort and smooth service.
• Maintain brand standards and deliver celebrity-level service to guests.
• Lead and support night staff, addressing issues promptly and professionally.

Job description

Hotel Du Vin is seeking a Night Manager to oversee overnight operations at the Stratford-upon-Avon property. You will manage guest expectations, uphold brand standards, and lead the night team to ensure a seamless and memorable experience.

This hands-on role focuses on delivering exceptional service, maintaining high standards, and supporting continuous development within the team. The position offers a structured night schedule and opportunities for growth.