Night Concierge: Warm Welcome & Overnight Guest Care

The Mad Hatter Hotel, Southwark; Greater London; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Career paths across pubs & hotels

Supportive environment

Learning and development programs

Food & drink discount: 25% (increasing

Tips paid weekly

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan (after 1 year)

Full induction and training

Wagestream access

Job summary

Fuller’s is seeking a friendly Night Porter to welcome late arriving guests and provide assistance throughout the night at The Mad Hatter Hotel in Southwark. You’ll help with late check-ins and check-outs and leave guests with a positive first and last impression.

We offer career paths across pubs and hotels, a supportive team environment, perks including food and drink discounts, access to wellbeing and financial perks, and comprehensive induction and training to help you grow in hospitality.

Qualifications

• Friendly and welcoming presence for late arriving guests.
• Ability to assist guests and provide support through the night.
• Experience in hotel/guest services preferred.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Job description

Fuller’s is seeking a friendly Night Porter to welcome late arriving guests and provide assistance throughout the night at The Mad Hatter Hotel in Southwark. You’ll help with late check-ins and check-outs and leave guests with a positive first and last impression.

We offer career paths across pubs and hotels, a supportive team environment, perks including food and drink discounts, access to wellbeing and financial perks, and comprehensive induction and training to help you grow in hospitality.