Night Guest Services Pro — Hotel & Pub

Fuller's; Kingston upon Thames; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Discounted hotel stays

My Fullers benefits

Healthcare plan

Induction and training

Wagestream access

Job summary

The White Hart, part of Fuller's, in Kingston upon Thames, is looking for a Night Porter to welcome late arriving guests and support overnight operations. You’ll manage late check-ins, assist guests, and help ensure guests have a memorable first and last impression of their stay.

We offer a range of benefits including a 25% discount on food and drink across Fuller's pubs and hotels for you and your family, weekly tips, discounted hotel stays within the Fuller's family, access to My Fullers

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• Maintain a warm and engaging personality, going above and beyond to ensure guest comfort.

Job description

The White Hart, part of Fuller's, in Kingston upon Thames, is looking for a Night Porter to welcome late arriving guests and support overnight operations. You’ll manage late check-ins, assist guests, and help ensure guests have a memorable first and last impression of their stay.

We offer a range of benefits including a 25% discount on food and drink across Fuller's pubs and hotels for you and your family, weekly tips, discounted hotel stays within the Fuller's family, access to My Fullers