Night Concierge & Security Lead

Lake District Hotels Ltd; Keswick; On-site; GBP 20,000 - 24,000; Full time

Job summary

Lodore Falls Hotel & Spa in Keswick is seeking a reliable Night Porter to join our night team. You will help ensure the hotel runs safely overnight and act as a welcoming contact for guests while maintaining security. You will also assist in setting up function and conference spaces for the following day.

The role requires a responsible, calm approach to overnight work, a warm guest-service manner, and basic computer skills. Weekend night work may be required as part of a flexible schedule.

Qualifications

• Reliability and responsibility for overnight work.
• Warm, professional guest service.
• Ability to stay calm in unexpected situations.

Responsibilities

• Maintain safety and security of the hotel at night.
• Provide friendly assistance to guests during overnight hours.
• Perform regular security checks and respond to issues.
• Set up function and conference spaces for the next day.
• Light cleaning and keeping public areas presentable.
• Follow procedures for keys and overnight operations.
• Handover smoothly to the morning team.

Skills

Reliable night worker

Guest service

Security awareness

Calm under pressure

Tools

Basic computer skills

Job description

Lodore Falls Hotel & Spa in Keswick is seeking a reliable Night Porter to join our night team. You will help ensure the hotel runs safely overnight and act as a welcoming contact for guests while maintaining security. You will also assist in setting up function and conference spaces for the following day.

The role requires a responsible, calm approach to overnight work, a warm guest-service manner, and basic computer skills. Weekend night work may be required as part of a flexible schedule.