Night Concierge & Facilities Host

Dalata Hotel Group plc; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

Employee room rate on rooms

30% Off Friends & Family rate

Extra annual leave day

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development opportunities through our

Staff appreciation events

Job summary

Dalata Hotel Group plc is seeking a friendly Night Porter in Cardiff to assist guests with check-in/out and luggage, while maintaining cleanliness across public and staff areas. Training through the Dalata Academy supports skill development and internal progression opportunities.

You will be part of a welcoming team that values growth, flexibility, and delivering welcoming service during night shifts. Accommodation of needs in the application process is available.

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests and assist with luggage/porterage.
• Ensure cleaning of lobby, back office, stairways, restaurant and bar floor, public and staff areas.
• Clean other areas as directed and set up function rooms/breakfast area as needed.
• Maintain front entrance cleanliness and tidy outside areas.
• Understand and follow hotel fire procedures for staff and guests.
• Set up meeting rooms.

Skills

Customer service

English proficiency

Organizational skills

Team player

Busy environment tolerance

Job description

Dalata Hotel Group plc is seeking a friendly Night Porter in Cardiff to assist guests with check-in/out and luggage, while maintaining cleanliness across public and staff areas. Training through the Dalata Academy supports skill development and internal progression opportunities.

You will be part of a welcoming team that values growth, flexibility, and delivering welcoming service during night shifts. Accommodation of needs in the application process is available.