Night Porter — Hospitality Pro with Growth & Perks

Dalata Hotel Group; Belfast City District; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€/£60 Employee rate on rooms for all \

Job summary

Dalata Hotel Group is seeking staff to check in and out guests, assist with luggage, and maintain cleanliness across lobby, back office and public areas. The role supports meeting room setup and front entrance upkeep in a busy hotel environment.

The position emphasizes safety through understanding hotel fire procedures and collaboration with a friendly team, with opportunities for internal development and training through the Dalata Academy.

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels’ fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.

Skills

Experience with customers

Good spoken English

Strong organizational skills

Able to work in a busy environment

Team player

Job description

Dalata Hotel Group is seeking staff to check in and out guests, assist with luggage, and maintain cleanliness across lobby, back office and public areas. The role supports meeting room setup and front entrance upkeep in a busy hotel environment.

The position emphasizes safety through understanding hotel fire procedures and collaboration with a friendly team, with opportunities for internal development and training through the Dalata Academy.