Night Concierge

FPMR Ltd; Greater London; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Private Medical Insurance

Annual Bonus Scheme

Job summary

FPMR Ltd in West London is seeking a Night Concierge to join a prestigious residential block serving UHNW residents. You will provide exceptional service, manage mail and parcels, and assist with travel arrangements while maintaining security and discretion.

Applicants must hold a current UK driving licence and be fluent in English. The role operates on a 2on 2off schedule from 6pm to 6am, with occasional day shifts, and offers a competitive salary plus a bonus scheme.

Qualifications

• Experience in luxury apartments or hotels is required.
• Excellent communication and presentation skills.
• Strong knowledge of London and the local area.
• Must hold a valid UK driving licence.
• Fluent in English, both written and oral.

Responsibilities

• Maintain a friendly and courteous manner at all times.
• Assist residents and visitors with London navigation and local sights.
• Record all mail and parcels; manage sign-offs.
• Book chauffeur or self-drive cars and arrange flights/rail reservations.
• Assist with parking and allocation of spaces for residents and contractors.
• Log all vehicles, visitors and staff in the vehicle log book.

Skills

Luxury properties

Communication

London knowledge

Driving license

Fluent English

Job description

We are working with a prestigious residential block which is situated in the heart of West London who are currently recruiting for a Night Concierge to join the team. You would be working with UHNW clients, providing an excellent service to residents of the block. Applicants MUST have a Full UK Driving Licence to apply for this role!

Hours

2on 2off rota, 6pm to 6am - occasional Day Shift cover required too

Salary

£33,000 per annum + Annual Bonus Scheme (up to £2k)

Duties

• To keep a friendly and courteous manner at all times.
• Assist residents and their visitors with geography of London and U.K.
• Suggest places of interest and sights if requested.
• Record all incoming mail and parcels.
• Recipients to sign for registered letters and courier packages.
• Handle out-going mail and parcels.
• To take messages for residents, their visitors and staff.
• To book chauffeur driven and self drive cars.
• To confirm, book or amend flights and rail reservations.
• To assist residents and visitors with driving their vehicles to and from the garage as requested.
• To park visitors' cars in visitors' spaces as requested.
• To allocate visitors' spaces or the relevant apartment space to contractors.
• To record all visitors, staff and contractors' vehicles in vehicle log book.

Must Haves

• At least 3 years' previous experience in luxury apartments or hotels
• Must be well presented with strong communication skills
• Strong knowledge of London and the local area
• Must have a valid UK driving license - applicants who do not hold this will not be considered
• Fluent in English, both written and oral

Benefits

• Opportunity to work on a very high end, prestigious residence in a Prime location.
• Private Medical Insurance
• Annual Bonus Scheme

Candidates must have proven experience working in 5* residential or high end hotels in their previous roles to apply for this position.