Food & Beverage Supervisor - Lead Guest Care & Team

Leonardo Hotels; Cheltenham; Hybride; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Special rates on Leonardo Hotel rooms

Vouchers via recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing job-related training

Résumé du poste

Leonardo Hotel Cheltenham is seeking a Food & Beverage Supervisor to support daily operations and supervise service delivery on the floor, ensuring guests have memorable experiences.

You will work with the Head of Department to motivate the team, coach new colleagues, contribute ideas for events, and lead by example while upholding Leonardo standards.

This role includes ongoing training and clear progression paths within the Leonardo Hotels estate.

Qualifications

• Experience in hospitality settings.
• Strong leadership and communication skills.
• Willingness to train and mentor staff.

Responsabilités

• Support the Food and Beverage Manager to manage daily operations and supervise service delivery.
• Help to meet and exceed guests’ expectations by offering exceptional hospitality.
• Support with the training and coaching of new team members.
• Be creative and bring ideas to the table.
• Lead by example and maintain positive, professional conduct during busy times.
• Support with the delivery of events to create memorable guest moments.

Connaissances

Leadership

Team supervision

Guest service

Staff training

Description du poste

Leonardo Hotel Cheltenham is seeking a Food & Beverage Supervisor to support daily operations and supervise service delivery on the floor, ensuring guests have memorable experiences.

You will work with the Head of Department to motivate the team, coach new colleagues, contribute ideas for events, and lead by example while upholding Leonardo standards.

This role includes ongoing training and clear progression paths within the Leonardo Hotels estate.