Night Auditor: Guest Services & Audit (Late Shift)

Klarent Hospitality Limited; Dartford; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Discounts on food

Discounts on accommodation

Employee Assistance Program

Free Leisure Club access

Annual Social Events

Free Parking

Staff meals on duty

Uniform provided

Job summary

The DoubleTree by Hilton Dartford Bridge, proudly managed by Klarent Hospitality, is seeking a Casual Night Auditor to join our hospitality team. You will greet late-night guests, reconcile nightly financials, monitor security, and handle reservations with a guest-first approach.

If you are confident, detail-oriented, with excellent customer service and proficiency in Microsoft Office, this role offers a dynamic environment near London with hotel-wide benefits and staff facilities.

Qualifications

• Confident communicator with strong interpersonal skills.
• Resilient and hardworking individuals who can adapt to a fast-paced environment.
• Meticulous attention to detail and accuracy in tasks.
• Exceptional customer service skills to handle guest needs professionally.
• Experience using Microsoft Office for daily operations and reporting.

Responsibilities

• Greet and assist late-night guests with check-ins and check-outs.
• Reconcile daily financial transactions and prepare audit reports.
• Monitor hotel security and ensure safety protocols are followed.
• Handle reservations, cancellations, and room assignments.
• Respond to guest concerns with professionalism and care.

Skills

Confident communicator

Resilient and hardworking

Attention to detail

Exceptional customer service skills

Experience using Microsoft Office

Tools

Microsoft Office

Job description

The DoubleTree by Hilton Dartford Bridge, proudly managed by Klarent Hospitality, is seeking a Casual Night Auditor to join our hospitality team. You will greet late-night guests, reconcile nightly financials, monitor security, and handle reservations with a guest-first approach.

If you are confident, detail-oriented, with excellent customer service and proficiency in Microsoft Office, this role offers a dynamic environment near London with hotel-wide benefits and staff facilities.