Night Auditor - Craft Memorable Midnight Hospitality

The Hoxton; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Holidays

Pension

Life insurance

Health plan

Wellbeing support

Staff discounts

Free night stay

Meal on shift

Team events

Volunteer time off

Diversity events

Career progression

Job summary

The Hoxton in Holborn is seeking a Night Auditor who brings a warm, proactive approach to guest care during the night shift. You’ll ensure seamless arrivals and departures, verify guest bills, and resolve issues with discretion and efficiency.

Your calm presence helps maintain the high standard guests expect from The Hoxton. You'll work with fellow hotel teams to stay busy, support the Night Manager, and respond to late-night requests with a can-do attitude.

Qualifications

• Attitude focused on helping others and remaining composed at night.
• Previous hotel or similar experience is helpful but not required; eager to learn.
• Be yourself and fit into a relaxed, non-corporate environment.
• Passion for hospitality and creating memorable guest experiences.
• Willingness to engage across teams and handle unexpected requests.

Responsibilities

• Ensure guest experience remains high quality, welcoming guests personally.
• Manage arrivals/departures and verify bills with accuracy.
• Coordinate with other teams and assist the Night Manager with overbookings.
• Answer phones, handle requests, and assist guests as needed.

Skills

Guest service orientation

Problem solving

Communication

Teamwork

Calm under pressure

Night shift reliability

Job description

The Hoxton in Holborn is seeking a Night Auditor who brings a warm, proactive approach to guest care during the night shift. You’ll ensure seamless arrivals and departures, verify guest bills, and resolve issues with discretion and efficiency.

Your calm presence helps maintain the high standard guests expect from The Hoxton. You'll work with fellow hotel teams to stay busy, support the Night Manager, and respond to late-night requests with a can-do attitude.