Night Auditor

Radisson Hotel Group; Carshalton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel group as a Night Auditor, where you'll ensure exceptional guest experiences and smooth front office operations. We value flexibility, problem-solving, and strong communication skills. Enjoy competitive benefits and growth opportunities in a dynamic team environment.

Benefits

Special rates for team members

Development offers through Radisson Academy

Contributory pension scheme

Complimentary meal on duty

Uniform

Access to Employee Assistance Programme

28 days holiday for full-time team members

Free use of leisure facilities

Qualifications

• Experience in a similar position is beneficial but not essential.

Responsibilities

• Ensure guest satisfaction and smooth running of the front office.
• Deliver an experience beyond expectation for guests.
• Work proactively as part of the team.

Skills

Flexibility

Problem-Solving

Communication

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Night Auditor to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Night Auditor

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

1. Special rates for our team members, and friends and families while travelling and staying in our hotels
2. We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
3. Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures, and a better planet for all
4. Contributory pension scheme and Life Assurance
5. Complimentary meal on duty
6. Uniform
7. Access to the Employee Assistance Programme through UNUM
8. Fantastic opportunities to progress
9. 28 days holiday for full-time team members
10. Free use of our leisure, pool, and gym facilities at off-peak times *where applicable

The Night Auditor Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Night Auditors love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level

• You will exude patience, empathy, and have the personality to host the show

• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

As Night Auditor, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Night Auditor

• Flexibility and a positive, Yes I Can! Attitude

• An eye for detail

• Is a creative problem-solver

• Passionate about creating extraordinary service

• Ability to work as part of a team to ensure guest satisfaction

• Strong verbal communication skills

• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Welcome to the Radisson Blu Waterfront Hotel in Jersey, set on the gorgeous coastline of the largest Channel Island, known for its craggy cliffs, sandy beaches, and lush countryside. Nestled beside Elizabeth Marina on St. Aubin’s Bay, you can walk out the hotel door right onto the promenade and take in the outstanding views of the bay and historic Elizabeth Castle. Our stylish Jersey hotel offers 195 designer rooms and suites, including the recently refurbished Sea View Rooms, with soothing views and modern amenities such as free high-speed Wi-Fi. Enjoy a contemporary take on international cuisine at our on-site Waterfront Restaurant and Bar, where you can dine alfresco or sip drinks on the terrace while enjoying the pleasant climate. Our on-site health club helps you maintain your fitness routine while you travel, and our full-service salon lets you indulge in a pampering spa treatment for an even more relaxing break.