Night Auditor

Loch Lomond Golf Club Ltd.; Alexandria; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Enhanced holiday entitlement

Enhanced maternity/paternity leave

Cycle to Work Scheme

Refer a friend bonus scheme

Discounted gym membership

Discounted spa treatments

Long service awards

Employee Assistance Programme

Training and development

Job summary

Loch Lomond Golf Club Ltd. in Scotland is seeking a Night Auditor to supervise reception operations during night hours, provide front desk services, and balance daily transactions.

Reporting to the Night Manager, you will work with concierge/security team, handle reservations, ensure security checks, and support emergency responses. A strong hospitality background and numerical accuracy are essential.

Qualifications

• Previous hospitality/customer service experience is essential with hotel reception experience preferred.
• Excellent numerical skills with strong attention to detail and accuracy.
• Strong teamwork, communication and organisational skills.
• Current UK driving licence.

Responsibilities

• Greet, check in, and check out members and guests
• Co‑ordinate transportation needs with night time concierge
• Handle inquiries, requests, and feedback
• Answer phone calls and manage reservations as needed
• Balance and reconcile daily financial transactions
• Prepare and distribute daily revenue and occupancy reports
• Audit and post room accommodation and additional charges accurately
• Monitor security cameras, and co‑ordinate fire and health and safety checks
• Act as a key support to the emergency incident response should an unplanned evacuation be necessary
• Ensure the reception areas is clean, organized, and ready for the next day

Skills

Excellent numerical skills

Teamwork

Communication

Organisational skills

Driving licence

Job description

About us

Loch Lomond Golf Club is one of the world’s finest private members golf clubs. It sits on the “bonnie bonnie banks” of Loch Lomond, amidst breathtaking scenery but within easy reach of Glasgow and Stirling. Our 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is a truly special place to develop your career - offering wonderful opportunities to learn and grow within a professional team.

Sitting at the heart of our estate is Rossdhu House, a Georgian mansion now home to the clubhouse, where breakfast lunch and dinner is served in our Spikes Bar or halfway house, or more formal dining in private spaces or at special events. The Club also boasts accommodation, with 53 individually designed suites spread across the clubhouse, and surrounding lodges and cottages. As well as world class golf, our Members and guests can also enjoy traditional outdoor pursuits, from boating on the loch, pheasant shooting and stalking as well as river and loch fishing and hill walking. Or for indoor relaxation our five‑star spa set within a beautiful walled garden offers an extensive holistic treatment menu, thermal pools and a gym.

Some work here permanently to develop a career in golf and hospitality, some work only seasonally across the busy summer months, while others work part time and flexibly around personal commitments or studies. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to discussing shift patterns and contract @types to suit your needs.

What’s in it for you

We want all our team to feel appreciated for their hard work. As well as a competitive salary (we are proud to be a Living Wage Employer) you will have access to the following benefits whilst working with us at the Club:

• Pension scheme
• Life assurance
• Enhanced holiday entitlement rising with service
• Enhanced maternity, and paternity leave with service
• Cycle to Work Scheme
• Refer a friend bonus scheme
• Discounted winter gym membership available, as well as discounted spa treatments, golf, country pursuits, car valeting, floristry services and also on retail products
• Long service awards
• Vibrant social, charity and wellbeing events
• Employee Assistance Programme, offering lifestyle and wellbeing support and counselling via a confidential helpline
• We can also offer fully funded, work‑based training and development which includes everything from apprenticeships, structured work experience and supported scholarships through to supervisory and management development programmes, specialist craft training, and formal qualifications up to HND and degree level

Scope of the Role

Reporting to the Night Manager, and working directly with a team of concierge/security our Night Auditors are responsible for supervising reception operations during night time hours, providing front desk services, acting as a key communicator across the operation and completing daily financial and accounting reports. The role combines guest service with basic accounting duties to ensure a smooth transition between business days.

Your tasks will include the following:

Greet, check in, and check out members and guests

Co‑ordinate transportation needs with night time concierge

Handle inquiries, requests, and feedback

Answer phone calls and manage reservations as needed

Balance and reconcile daily financial transactions

Prepare and distribute daily revenue and occupancy reports

Audit and post room accommodation and additional charges accurately

Monitor security cameras, and co‑ordinate fire and health and safety checks

Act as a key support to the emergency incident response should an unplanned evacuation be necessary

Ensure the reception areas is clean, organized, and ready for the next day

To be eligible to apply you will need:

Previous hospitality/customer service experience is essential with hotel reception experience preferred

Excellent numerical skills with strong attention to detail and accuracy

Strong teamwork, communication and organisational skills

Current UK driving licence

Diversity Statement

We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees giving priority only to qualities andskills required for each role. We aim toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and all the assistance and adjustments we can.

If you need us to do anything to support you during the recruitment process (such as adjustments on how you apply, alternative formats of information, or adjustments to the assessment process itself), please let us know via [e-mail] and we will be happy to help.