Night Audit & Guest Services Specialist - Part-Time

AC by Marriott Glasgow-Front Office/Reception; Glasgow; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discounted hotel room rates for you

Birthday leave

30% F&B discount at RBH hotels

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Free meals on duty

Job summary

AC Hotel by Marriott Glasgow is seeking a friendly night team member for our reception. This part-time role covers 24 hours per week across three shifts, with the hotel staying open and guests arriving through the night.

You’ll handle late check-ins, audits, and guest requests while maintaining a calm, welcoming presence throughout the night. Benefits include discounted room rates for you and family, a birthday leave day, staff discounts at RBH hotels, flexible working arrangements, and other

Qualifications

• What you'll bring: night owl with late hours.
• Friendly, welcoming service at all times.
• Numerical precision for audits and reports.
• Reliable, calm under pressure.
• Able to work independently and with the team.
• High energy and adaptability for night shifts.

Responsibilities

• Welcome late-arriving guests and help them settle in.
• Manage check-ins, check-outs, and guest requests.
• Handle night audits and end-of-day reports.
• Assist with room service or other requests, as needed.
• Keep lobby and public areas neat and welcoming.
• Monitor safety and security during night hours.
• Coordinate with morning team for a smooth handover.

Skills

Night shift adaptability

Customer service

Attention to detail

Teamwork

Calm under pressure

Job description

AC Hotel by Marriott Glasgow is seeking a friendly night team member for our reception. This part-time role covers 24 hours per week across three shifts, with the hotel staying open and guests arriving through the night.

You’ll handle late check-ins, audits, and guest requests while maintaining a calm, welcoming presence throughout the night. Benefits include discounted room rates for you and family, a birthday leave day, staff discounts at RBH hotels, flexible working arrangements, and other