Night Team Member

AC by Marriott Glasgow-Front Office/Reception; Glasgow; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discounted hotel room rates for you

Birthday leave

30% F&B discount at RBH hotels

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Free meals on duty

Job summary

AC Hotel by Marriott Glasgow is seeking a friendly night team member for our reception. This part-time role covers 24 hours per week across three shifts, with the hotel staying open and guests arriving through the night.

You’ll handle late check-ins, audits, and guest requests while maintaining a calm, welcoming presence throughout the night. Benefits include discounted room rates for you and family, a birthday leave day, staff discounts at RBH hotels, flexible working arrangements, and other

Qualifications

• What you'll bring: night owl with late hours.
• Friendly, welcoming service at all times.
• Numerical precision for audits and reports.
• Reliable, calm under pressure.
• Able to work independently and with the team.
• High energy and adaptability for night shifts.

Responsibilities

• Welcome late-arriving guests and help them settle in.
• Manage check-ins, check-outs, and guest requests.
• Handle night audits and end-of-day reports.
• Assist with room service or other requests, as needed.
• Keep lobby and public areas neat and welcoming.
• Monitor safety and security during night hours.
• Coordinate with morning team for a smooth handover.

Skills

Night shift adaptability

Customer service

Attention to detail

Teamwork

Calm under pressure

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

AC Hotel by Marriott Glasgow is a contemporary urban retreat located in the heart of the city at 260 George Street, opened in November 2023. The hotel combines modern elegance with warm Scottish hospitality, offering guests a refined experience tailored to both business and leisure travelers. With stylish guest rooms featuring sleek design and thoughtful amenities, AC Hotel Glasgow provides a tranquil base for exploring Glasgow’s vibrant arts, culture, and dining scenes. Guests can unwind in the inviting AC Lounge, enjoy local flavours with a European twist at the hotel’s restaurant Hazel, or make use of flexible event spaces ideal for gatherings and business meetings. Embracing Marriott’s high standards of service with a distinctively local touch, AC Hotel Glasgow delivers a seamless blend of comfort, style, and cultural connectivity.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• 30% F&B discount at RBH hotels
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
• Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
• Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
• Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
• Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
• Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
  This position is part time, working 24 hours per week over 3 shifts.

WHAT WE NEED FROM YOU

• A natural night owl who's comfortable working through the late hours.
• Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
• Good with numbers and detail-oriented, especially when handling nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Compensation: To be discussed