Night Auditor: Overnight Front Desk & Finance

Mercure Blackburn Dunkenhalgh Hotel & Spa

Accrington

On-site

GBP 21,000 - 27,000

Full time

8 days ago
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Benefits offered by this job

Overnight shift allowance
Meals provided during shifts
Employee discounts on stays and dining
Uniform provided with laundry service
Learning and development resources

Job summary

Mercure Blackburn Dunkenhalgh Hotel & Spa is seeking a Night Auditor to ensure smooth hotel operations overnight while maintaining high service standards. The role focuses on nightly revenue audits, guest check-ins/outs, and safeguarding the property.

The successful candidate will have hospitality front desk or auditing experience, strong numeracy, attention to detail, and the ability to work independently during night hours.

Qualifications

  • Previous hospitality front desk or auditing experience preferred.
  • Strong numerical and analytical skills.
  • Excellent attention to detail and organizational skills.
  • Ability to work independently during overnight hours.
  • Knowledge of hotel management systems is a plus.
  • Strong communication and interpersonal skills.
  • Professional appearance and behaviour.
  • Excel knowledge.

Responsibilities

  • Conduct nightly audits of hotel revenue and financial transactions.
  • Reconcile daily income, prepare end-of-day financial reports, and correct discrepancies.
  • Check guests in and out during the night shift, ensuring all guest services are delivered to a high standard.
  • Monitor and ensure the safety and security of the property overnight.
  • Respond to guest queries and resolve any issues that arise during the night.
  • Communicate effectively with day shift team to ensure seamless operations.
  • Maintain accurate records of guest accounts and financial transactions.
  • Prepare for the upcoming day’s arrivals and special requests.
  • Meeting room set ups
  • Deep cleaning

Skills

Front desk experience
Numerical skills
Attention to detail
Overnight work
Communication skills
Excel knowledge

Tools

PMS software

Job description

Mercure Blackburn Dunkenhalgh Hotel & Spa is seeking a Night Auditor to ensure smooth hotel operations overnight while maintaining high service standards. The role focuses on nightly revenue audits, guest check-ins/outs, and safeguarding the property.

The successful candidate will have hospitality front desk or auditing experience, strong numeracy, attention to detail, and the ability to work independently during night hours.

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