NHS Trauma & Orthopaedics Booking Clerk – Patient-Facing

Royal Devon; Exeter; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

NHS Pension

Cycle to work

Car lease schemes

Job summary

Royal Devon University Healthcare NHS Foundation Trust is hiring a Booking Clerk / Receptionist for the Trauma and Orthopaedics department in Exeter. You will greet patients, manage check-ins, answer calls, and book appointments with accuracy while supporting in the booking office as needed.

The role is fixed-term and requires a personable, well-organised individual who can work in a fast-paced, patient-facing environment during standard hours.

Qualifications

• Experience in NHS admin environment is advantageous.

Responsibilities

• Meeting and greeting patients at reception.
• Answering the telephone and dealing with appointment requests/queries.
• Booking patient appointments from waiting lists, ensuring accuracy on the system.
• Monitoring appointments for Booking within the NHS E-Referral Service.

Job description

Royal Devon University Healthcare NHS Foundation Trust is hiring a Booking Clerk / Receptionist for the Trauma and Orthopaedics department in Exeter. You will greet patients, manage check-ins, answer calls, and book appointments with accuracy while supporting in the booking office as needed.

The role is fixed-term and requires a personable, well-organised individual who can work in a fast-paced, patient-facing environment during standard hours.