NHS Subject Access Assistant – Legal Services

Transformation Unit; Chester; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Countess of Chester Hospital NHS Foundation Trust is seeking a focused Subject Access Assistant to join our busy Legal Services team. You will manage requests from patients and authorised representatives for health record access with care, discretion and strict data protection compliance.

The role is full-time with training provided; you will work within a supportive team, meeting deadlines and escalating complex redactions to senior staff as needed. DBS checks apply where required.

Qualifications

• Knowledge of Data Protection Act 2018 and UK GDPR in handling Subject Access Requests
• Experience handling sensitive and confidential information in healthcare
• Previous NHS/healthcare or information governance experience
• Willingness to follow DBS and sponsorship guidance as required

Responsibilities

• Register and acknowledge new Subject Access Requests
• Obtain identification and authority documentation where required
• Request and collate records from electronic and paper-based systems
• Maintain accurate case records and monitor deadlines
• Prepare documentation for review and secure disclosure
• Respond professionally to enquiries from patients and Trust colleagues
• Follow information governance and data protection procedures
• Provide general administrative support to the service

Skills

Data protection

UK GDPR

Information governance

Confidential data handling

NHS/healthcare experience

Education

GCSEs English and Maths

A-levels or equivalent

Vocational qualification (data protection, information governance, healthcare administration)

Further education in related field (Business Admin, Law, Health and SOC)

Job description

Countess of Chester Hospital NHS Foundation Trust is seeking a focused Subject Access Assistant to join our busy Legal Services team. You will manage requests from patients and authorised representatives for health record access with care, discretion and strict data protection compliance.

The role is full-time with training provided; you will work within a supportive team, meeting deadlines and escalating complex redactions to senior staff as needed. DBS checks apply where required.