Health Records Access Officer - SARs & GDPR Expert

Buckinghamshire Healthcare Nhs Trust; Aylesbury; On-site; GBP 21,000 - 25,000; Full time

Job summary

Buckinghamshire Healthcare NHS Trust is seeking an Access to Health Records Officer to join the Medical Records team. You will process Subject Access Requests (SARs), ensuring lawful access to health information and maintaining accurate documentation in line with GDPR and national legislation.

You will also support the Registration Authority (RA) duties, including Smartcard registration and access updates to maintain secure digital access across the Trust, contributing to information governance

Qualifications

• Essential criteria: Educated to A level, NVQ3 or equivalent experience.
• Desirable criteria: Further training related to Subject Access Requests, governance, admin or office practices.

Responsibilities

• Receive, assess and process requests for access to patient records in line with GDPR and statutory acts.
• Locate, retrieve, prepare and collate records from paper and digital systems with accuracy and confidentiality.
• Maintain up-to-date records of all requests and monitor progress to meet deadlines.
• Communicate with patients, solicitors, staff and external organisations professionally.
• Provide basic guidance on data protection and access to records requirements.
• Assist with Smartcard registration and identity checks under supervision.
• Escalate complex cases to the Access & Registration Lead.
• Travel to other Trust sites to retrieve records when required.

Skills

Computer literacy

Microsoft Office

Education

A level

NVQ3 or equivalent

Tools

NHS Smartcard system

Job description

Buckinghamshire Healthcare NHS Trust is seeking an Access to Health Records Officer to join the Medical Records team. You will process Subject Access Requests (SARs), ensuring lawful access to health information and maintaining accurate documentation in line with GDPR and national legislation.

You will also support the Registration Authority (RA) duties, including Smartcard registration and access updates to maintain secure digital access across the Trust, contributing to information governance