NHS Staffing Bank Coordinator Flexible Remote Work

Mcht; Crewe; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust is seeking a Staffing Bank Coordinator to support the temporary workforce, coordinating onboarding and bookings to ensure safe staffing across the Trust. The role involves communicating with managers and staff, using systems like Optima and Excel, and delivering a professional service.

The post is based at Crewe with office/hybrid working options, 36 hours per week, and a 12-month fixed-term or secondment arrangement.

Qualifications

• Experience in a customer service or administrative environment.
• Experience handling enquiries or complaints professionally.
• Proficiency in Microsoft Office applications, especially Outlook, Teams and Excel.

Responsibilities

• Coordinate onboarding for new Bank staff.
• Manage agency and bank bookings to meet service demands.
• Liaise with clinical and non-clinical departments on staffing requirements.
• Support audit processes and complaint monitoring.
• Collect, maintain and report workforce data.
• Produce regular reports and management information.

Skills

Customer Service

Communication Skills

MS Excel

Outlook

Teams

Optima

Education

GCSEs or equivalent

Tools

Optima

Excel

Microsoft 365

Job description

Mid Cheshire Hospitals NHS Foundation Trust is seeking a Staffing Bank Coordinator to support the temporary workforce, coordinating onboarding and bookings to ensure safe staffing across the Trust. The role involves communicating with managers and staff, using systems like Optima and Excel, and delivering a professional service.

The post is based at Crewe with office/hybrid working options, 36 hours per week, and a 12-month fixed-term or secondment arrangement.