NHS Pensions Administrator – In-Office, Basingstoke

Hampshire Hospitals NHS Foundation Trust; Basingstoke; On-site; GBP 28,000 - 31,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking a diligent Pensions Administrator to join the Payroll and Pensions Team at our Basingstoke site. You will provide a high-quality pensions administration service to staff and managers, handling NHS Pension Scheme matters with accuracy.

The role involves maintaining records, processing transactions, answering queries, and ensuring compliance with NHS Pension regulations while delivering excellent customer service in a busy NHS environment.

Qualifications

• Experience in pensions administration or NHS Pension Scheme is desirable.
• Strong attention to detail and data accuracy.
• Excellent communication and customer service skills.

Responsibilities

• Answer queries via telephone, e-mail and post from employees, managers and external agencies.
• Provide pension information to staff on NHS Pension Scheme entitlements and options.
• Process pension-related forms and maintain accurate pension records.
• Ensure compliance with NHS Pension Scheme regulations and ESR processes.
• Collaborate with Payroll and HR to support a smooth pension administration service.

Skills

Pensions administration

Customer service

Data accuracy

Tools

ESR system

Job description

Hampshire Hospitals NHS Foundation Trust is seeking a diligent Pensions Administrator to join the Payroll and Pensions Team at our Basingstoke site. You will provide a high-quality pensions administration service to staff and managers, handling NHS Pension Scheme matters with accuracy.

The role involves maintaining records, processing transactions, answering queries, and ensuring compliance with NHS Pension regulations while delivering excellent customer service in a busy NHS environment.