NHS Pensions Administrator — On-Site, Detail-Driven

Hampshire Hospitals Nhs; Basingstoke; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Accommodation may be offered

Job summary

Hampshire Hospitals NHS Foundation Trust in the United Kingdom is seeking an NHS Pensions Administrator to provide a professional pensions service, handling inquiries, maintaining records and supporting colleagues across Payroll and HR. The role emphasizes accuracy, regulatory compliance and excellent customer service within a busy NHS environment.

You will work on site at one of our campuses, coordinating with the Pensions Officer to ensure timely processing and clear guidance for staff on

Qualifications

• Comprehensive knowledge of NHS Pension Scheme.
• Knowledge of NEST Pension Scheme.
• Experience of using Pensions Online and extracting data.
• Experience of using ESR.

Responsibilities

• Answer queries via telephone, e-mail and post from employees, managers and external agencies such as NHS Pensions.
• Provide pension information to all staff on aspects of the NHS Pension Scheme in a timely and effective manner.
• Prepare retirement application forms for members wishing to retire, update retirement log and verify certificates once form has been returned.
• Attend payroll team and pension group meetings to keep up to date with any changes.
• Process pension opt out and refund forms on Pensions Online.
• Liaise with HR department, line manager, Health 4 Work and NHS Pensions to process ill health retirements.

Skills

NHS Pension Scheme knowledge

NEST Pension Scheme knowledge

Pensions Online experience

ESR system experience

Tools

Pensions Online

ESR

Job description

Hampshire Hospitals NHS Foundation Trust in the United Kingdom is seeking an NHS Pensions Administrator to provide a professional pensions service, handling inquiries, maintaining records and supporting colleagues across Payroll and HR. The role emphasizes accuracy, regulatory compliance and excellent customer service within a busy NHS environment.

You will work on site at one of our campuses, coordinating with the Pensions Officer to ensure timely processing and clear guidance for staff on