Pensions Administrator

Hampshire County Council; Winchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Hampshire Pension Services administers pensions for the LGPS and related schemes, and we are recruiting Pension Administrators across several teams. No prior pensions experience is required as full training is provided from day one.

Hampshire County Council is a flexible employer that values work-life balance and offers development programmes and training alongside a competitive salary. The role is based in Winchester, with 37 hours per week and a permanent contract.

Qualifications

• Have you got 5 GCSEs grade C or 4 and above or equivalent (must include Maths and English)?
• Are you enthusiastic and positive?
• Are you a strong communicator (written and verbal) who can build good working relationships with customers and peers?
• Do you have excellent organisational skills and the ability to work to deadlines?
• Do you have good attention to detail?
• Can you offer excellent Customer Service, and do you enjoy helping people?
• Are you willing to learn and try new things?
• Do you have strong IT skills?

Skills

GCSEs

Communication

Organisation

Attention to detail

Customer service

IT skills

Willingness to learn

Education

5 GCSEs including Maths and English

Job description

Salary Range: £26,018 - £27,111 per annum

Hours per week: 37 (Flexible working opportunities available)

Contract Type: Permanent

Closing Date: 1 November 2026

Interview Date: 10 November 2026

Please note applications will be reviewed once submitted, therefore this advert may close early depending on volumes of applications received

The Role:

Hampshire Pension Services (HPS) administers pensions for the Hampshire Pension Fund, a Local Government Pension Scheme (LGPS). We are also the pension administrator for the following schemes:

• West Sussex County Council LGPS
• London Borough Of Hillingdon LGPS
• City Of Westminster LGPS
• West Sussex Fire

We administer pensions for approximately 300,000 members across all the schemes, with around 700 employers using the scheme. Pension Services is deeply focused on excellent customer service, which is why we currently hold the Customer Service Excellence Award.

HPS is made up of several teams, each specialising in a particular area – Member Services; Pensions Customer Support Team (PCST); Employer Services; Data, Systems and Partnership Support (DSPS); Finance; and Communications, Projects, and Development (CPD).

We are recruiting pension administrators across these teams; no pensions experience is needed as we offer full support and training from day one.

What you’ll do:

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and .

What we’re looking for:

• Have you got 5 GCSEs grade C or 4 and above or equivalent (must include Maths and English)?
• Are you enthusiastic and positive?
• Are you a strong communicator (written and verbal) who can build good working relationships with customers and peers?
• Do you have excellent organisational skills and the ability to work to deadlines?
• Do you have good attention to detail?
• Can you offer excellent Customer Service, and do you enjoy helping people?
• Are you willing to learn and try new things?
• Do you have strong IT skills?

Pensions Administrator

Additional Information:

Vetting Requirements:

This post is subject to Non-Police Personnel Vetting. Further information about this process will be provided to successful candidates. Candidates must have resided in the UK for a minimum of 3 years in order for clearance to be obtained.

Pensions Administrator • Winchester, HAM, GB